Career Opportunities

Digital Commerce Operations Executive

Full Time    |    Salary Range RM2,500 - RM3,500

Location : Melawati Corporate Center HQ Office
Open to all genders | Age 23 - 35

Requirements:

  • Candidates must be able to read and write in Mandarin.
  • At least Diploma Certificate qualification.
  • Manage and oversee the daily operations of our digital commerce platforms, including food delivery services (e.g., GrabFood, Foodpanda) and POS systems.
  • Ensure seamless integration and optimal performance of all digital commerce channels to maximize sales and customer satisfaction.
  • Monitor and analyze key performance indicators (KPIs) related to online sales, order fulfillment, and customer feedback to identify areas for improvement.
  • Collaborate with marketing and product teams to develop and implement strategies to drive online sales and promote our Perfume Lemon Tea products.
  • Manage relationships with third-party vendors, including food delivery platforms and POS system providers, to negotiate contracts and resolve any operational issues.
  • Develop and maintain standard operating procedures (SOPs) for all digital commerce operations to ensure consistency and efficiency.
  • Troubleshoot and resolve technical issues related to the digital commerce platforms, working closely with IT support as needed.
  • Stay up-to-date with industry trends and best practices in digital commerce and food delivery to identify new opportunities for growth and innovation.
  • Manage menu updates, pricing adjustments, and promotional campaigns across all digital commerce platforms.
  • Provide training and support to store staff on the proper use of POS systems and digital ordering processes.

    • Responsibility:

  • Manage and oversee the daily operations of our digital commerce platforms, specifically focusing on food delivery services (e.g., GrabFood, Foodpanda) and POS systems.
  • Ensure seamless integration and optimal performance of all digital commerce channels to maximize efficiency and customer satisfaction.
  • Monitor and analyze key performance indicators (KPIs) related to online sales, order fulfillment, and customer feedback, identifying areas for improvement and implementing solutions.
  • Collaborate with marketing, operations, and technology teams to develop and execute strategies that enhance the online customer experience and drive revenue growth.
  • Troubleshoot and resolve technical issues related to food delivery platforms and POS systems, working closely with vendors and internal IT support.
  • Manage relationships with third-party food delivery partners, negotiating contracts and ensuring compliance with service level agreements.
  • Maintain accurate product listings, pricing, and promotions across all digital commerce platforms.
  • Stay up-to-date with industry trends and best practices in digital commerce, food delivery, and POS technology, recommending innovative solutions to improve our operations.
  • Develop and implement training programs for staff on the effective use of food delivery platforms and POS systems.
  • Ensure compliance with all relevant regulations and food safety standards related to online food delivery.

    • Benefits:

    ✓ Annual Leave

    ✓ EPF

    ✓ Health Insurance

    ✓ Medical Leave

    ✓ SOCSO


    Barista at CYOU LEMON

    Full Time/Part Time : Shift Based    |    Salary up to RM2,300

    Location : Various outlets (Taman Connaught, Taman Equine, Kuchai Maju, Taman Desa, etc.)
    Open to all genders | Age 18 - 30

    Requirements:

  • ⁠Passionate about beverage preparation and learning.
  • No experience required – full training provided.
  • Able to work in a fast-paced environment.
  • Responsible, punctual, and customer-friendly.
  • Basic communication skills (Mandarin / English / Cantonese preferred).
  • Willing to work on weekends and public holidays.

    • Bonus Point:

  • Prior experience in bubble tea, café, or beverage industry.
  • Team player with ability to work independently.
  • Familiar with POS system and cashiering is a plus.

    • Benefits:

    ✓ Basic salary + performance bonus + attendance allowance

    ✓ Annual Leave

    ✓ EPF

    ✓ Medical Leave

    ✓ SOCSO

    ✓ Free staff drinks

    ✓ Promotion opportunities (Outstanding baristas can be promoted to Supervisor)

    ✓ Staff training programs


    Supply Chain Supervisor

    Full Time    |    Salary Range RM2,500 - RM3,500

    Location : Melawati Corporate Center HQ Office
    Open to all genders | Age 23 - 45

    Requirements:

  • Candidates must be able to read and write in Mandarin.
  • Oversee and manage all aspects of supply chain, from procurement to distribution, ensuring efficient and timely delivery of goods and services.
  • Develop and implement supply chain strategies to optimize costs, improve efficiency, and enhance service levels.
  • Manage relationships with suppliers, negotiate contracts, and monitor performance to ensure quality and timely delivery of materials.
  • Coordinate with internal departments, such as production, sales, and marketing, to ensure all alignment of supply chain activities with business objectives.
  • Analyze supply chain data, identity trends, and implement improvements to optimize inventory levels, reduce lead times, and improve overall supply chain performance.
  • Ensure compliance with all relevant regulations and standards, including food safety and hygiene standards.
  • Manage and mentor a team of supply chain professionals, providing guidance, training, and support to ensure their success.

    • Responsibility:

  • Oversee and manage the company's supply chain operations, ensuring efficient and cost-effective procurement, storage, and distribution of goods.
  • Develop and implement supply chain strategies to optimize inventory levels, reduce lead times, and improve oveerall supply chain performance.
  • Negotiate contracts with suppliers to secure favorable terms and pricing, while maintaining strong relationships and ensuring quality standards are met.
  • Monitor and analyze supply chain data to identity trends, potential risks, and opportunities for improvement, and implement corrective actions as needed.
  • Coordinate with internal departments, such as production, sales, and marketing, to ensure alignment of supply chain activities with business objectives.
  • Manage and mentor a team of supply chain professionals, providing guidance, training, and support to ensure their success and professional development.
  • Ensure compliance with all relevant regulations and industry standards related to supply chain operations, including safety, quality, and environmental requirements.

    • Benefits:

    ✓ Annual Leave

    ✓ EPF

    ✓ Medical Leave

    ✓ SOCSO